Refund policy

We have a 7 day Exchanger policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

1. Unboxing Video Requirement

  • A clear, unedited video recording of the parcel being opened is mandatory for any exchange or refund claim.
  • The video must start before the parcel is opened (showing the sealed package and shipping label) and continue without any cuts or pauses until the product is fully unwrapped.
  • Claims submitted without a valid unboxing video will not be entertained under any circumstances.

2. Eligibility for Exchange

  • Only parcels that show a genuine issue — such as a damaged, defective, wrong, or missing item — verified through the unboxing video, will be eligible for exchange.
  • Exchange requests must be raised within [7 days] of receiving the parcel.
  • The product must be unused, in its original packaging, with all tags/seals intact (unless the issue is visible damage/defect).

3. Non-Eligible Cases

  • Change of mind after delivery
  • Claims without unboxing video proof
  • Signs of misuse, tampering, or damage caused after delivery
  • Claims raised after the exchange window has passed
  • Items purchased on sale or custom-made products are non-returnable

To start a return, you can contact us at:  almakkitradersofficial@gmail.com   

OR Whatsapp us at 0322-2307265

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question on our official WhatsApp 

Note: Return shipping charges to be bared by customer,
No Return or Exchange on Customized Products.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.